News

New Business Line

EDP Distribuição launched a service line for all Business Customers, with the aim of responding to the needs of each business, through an exclusive and personalised contact.

EDP Distribuição launched a service line for all Business Customers, with the aim of responding to the needs of each business, through an exclusive and personalised contact.

Through the 800 912 912 number you will be able to report malfunctions, obtain information, formalize requests for connection to the network, schedule technical visits, as well as clarify issues related to self-consumption.

The communication of malfunctions can be made 24 hours a day, throughout the year. The remaining services are available, during working days, from 08h00 to 22h00.

With the availability of this new service, you will benefit from a faster, personalized and adjusted response to your needs, as well as have access to all relevant information about your process, in a fast and transparent way.

  1. The Business Line was designed to meet the needs of all companies, regardless of voltage level (low, medium or high voltage).

  2. The Business Line number is 800 912 912.

  3. Through the number 800 912 912 you can report the occurrence of malfunctions, obtain information, formalize requests for network connection, schedule technical visits, as well as clarify issues related to self-consumption.

  4. The calls to the Business Line are free.

  5. Fault communication is available 24 hours a day, all year round. The remaining services are available every working day, from 8am to 10pm.

  6. Yes, but the Business Line is the most specialized point of contact for topics related to your business.