Anomalies and faults in the electricity supply service can happen when we least expect them, but that does not mean they have to be difficult to resolve. Through E-REDES' digital channels, it is now easier to report, track and resolve your lighting problems.

You can report your fault quickly and easily through the ⁠Digital Counter, the ⁠E-REDES Digital App and by sending a message to our Whatsapp, on 913 846 398.

This solution is not only intended for individuals in residential areas, but also for condominiums, local authorities, parish councils and as support for civil protection.

The procedure is simple: just enter your tax identification number, check your fault and report it so that our team can help you in the best way possible. After your initial request, you can track the status of your fault in real time, whenever you need to.

Don't let a fault worry you, with E-REDES the solution is just a click away!