E-REDES

The company EP - Electricidade de Portugal was born as the result of a merger of 13 companies of the Portuguese electrical sector, which was nationalised in 1975.

The publication of the first EU directive triggers changes in the organisation and jurisdiction of the European electricity sector.

This year sees the first phase of the company's privatisation. This phase allows the sale of 30% of the capital.

In the fourth phase of privatisation, the majority of EDP's capital becomes private (70%).

EDP Distribuição is born

As from 2006, all electricity consumers have been able to choose their electricity supplier. As a result, EDP Distribuição became responsible for managing supplier-switching processes.

Starts, in Évora, the InovCity project - the smart city. This is the first smart city of the Iberian Peninsula.

The new EDP brand appears, common to Portugal, Spain and Brazil, but the EDP Distribuição logo is differentiated by its exclusive symbol.

EDP becomes the leader of the Utilities Electricity, Water and Gas sector in the Dow Jones Sustainability World and Europe Index, with the highest score ever, 19 points.

EDP Distribuição wins the Most Effective Recovery of the Year award, given by the Business Continuity Institute, in recognition of the way the company was able to recover the network and restore services to all customers who were left without electricity following storm Gong, which hit mainland Portugal between 19 and 23 January 2013.

EDP Distribuição joins Alliander, ENEL, EVN and other partners from industry and academia as a founding member of EE-ISAC (European Energy - Information Sharing and Analysis Centre).
Obtaining certification of the Business Continuity Management System in accordance with International Standard ISSO 22301:2012 for Business Continuity, positioning the Company as a leader in the Iberian Peninsula and a European reference in the matter.

The EDP Distribuição app was launched, and it is now possible to communicate meter readings or report power outages.

The Research, Development and Innovation Management System (SGIDI) is certified by Société Générale de Surveillance (SGS) and the Company is the first national utility to obtain certification in the area of Innovation.

DGF's Survey Area is certified in Quality Management in the ISO 9001:2008 standard by Empresa Internacional de Certificação, S.A. (eiC) on 11 November 2016, being the first area of EDP Distribuição to obtain this certification.

New digital channels dedicated to Municipalities are made available. The reserved area is presented to the mayors at the National Association of Municipalities Congress.

EDP Distribuição reaches, for the first time, the result of zero fatal accidents, as a result of the work of the Operational Divisions, training and safety awareness actions.

EDP Distribuição approved its 2020 sustainability strategy, contributing to the agenda of the United Nations Sustainable Development Goals (SDGs).

The Renewables Grid Initiative (RGI) was honoured with the Good Practice of the Year award in the Environmental Protection category.

The Company obtains full certification of its operation under the Environmental Management System (EMS) by ISO 14001:2015. On 10 January 2018, the DGF's Surveys Department switches to the ISO 9001:2015 standard in the Quality Management follow-up audit.

The Digital Distribution project receives an Honourable Mention at the Portugal Digital Awards 2018 in the Best Digital Product & Customer Experience category.

EDP Distribuição is the first national company in the energy sector to be certified in Cybersecurity, according to the international standard ISO 27001. It also obtained certification of the Technological Knowledge Management System (SGCT), in accordance with the ISO 9001:2015 standard.

EDP Distribuição's customers have access to an exclusive service network made up of 23 shops in all the districts of mainland Portugal.

DGF's Inspection Department renewed its Quality Management certification on 11 November 2019, valid until 16 November 2022.

The InovGrid 2030 programme was launched with the aim to make grids smarter, with a strong focus on technology and digitalisation.

EDP Distribuição's rebranding process got the green light from ERSE on 12 August.

On 29 January 2021, EDP Distribuição was renamed E-REDES. A new brand is born, guided by values and principles of trust, proximity, innovation and resilience.

In 2022 we launched the balcão digital, the digital platform that now brings together all of E-REDES' services in a single place, and allows access to all of its operations and information from anywhere.

The Customer is at the center of our activity, and this digital tool will be complemented over time to incorporate new useful features for the Customer, as well as remaining adjusted to their needs.

In 2023 we reached a milestone: it was the first year in which more than 60% of medium-voltage overhead lines were inspected using drones, which totaled 11,400 kilometers, and resulted in a 50% reduction in CO2 emissions.

This commitment is not just limited to operational efficiency, but also reflects our commitment to environmental sustainability and the protection of our customers, which will continue in the future.

In 2024, we completed the process of replacing meters throughout mainland Portugal with new smart meters. 6.6 million smart meters were installed, totalling an investment of 330 million euros.

This milestone reflects our ongoing commitment to transforming the electricity sector, promoting more efficient network management.